LAGOS
Professional grooming across Nigeria
Clean fade,precision cut & premium grooming
Billuservice Studio
Return & Refund policy
Last update:
3 February 2026
Thank you for shopping 🛍️ with us.We want you to be satisfied with your purchase.Please read our return and policy carefully.
Returns
We accept returns within [2]days of delivery To be eligible for a return Items must be unused, unworn, and in the same condition as received Items must be returned in their original packaging Proof of purchase (order confirmation or receipt) is required Certain items may not be eligible for return, including Used or damaged items not caused by our error Customized or personalized items Items marked as final sale (if applicable)
Return Process
To initiate a return, please contact us at
with your order details.
Approved returns should be sent to the address provided after confirmation.
Return Shipping
[Customer / Client] is responsible for return shipping costs unless the item was received damaged or incorrect Shipping costs are non-refundable unless otherwise stated Refunds Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund If approved Refunds will be processed within 2/5 business days Refunds will be issued to the original payment method (card, bank transfer, or Paystack where applicable Exchanges We only replace items if they are defective, damaged, or incorrect.If you need an exchange, please contact us with details and photos if applicable.
If you have any questions about our Return & Refund Policy, please contact us at: